Refund policy

We offer a lifetime guarantee on all our products.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ryan@stagecoachforge.com.

We offer a lifetime guarantee on all our products. If a repair is required, just email us and Ryan will discuss repairing or replacing your item. This does not cover abnormal abuse or rust that occurs without proper maintenance. We want you to be 100% satisfied, so please reach out any time with questions about caring for your cookware. Pre-Orders Refunds are not issued on pre-orders that have not yet shipped. We do our best to give clear, honest estimated wait times for pre-ordered cookware — every piece is hand-forged by Ryan, and that takes time.

Returns: We accept returns on a case-by-case basis within one week of delivery, provided the item is unused and in its original packaging, for a full refund minus 10% for transaction and processing fees. The buyer is responsible for return shipping costs. Email us if you have any issue that may require a return.

Refunds: Refunds are not available on knives or axes. Our lifetime guarantee assures you that Ryan will fix or replace any knife or axe head that breaks, chips, or otherwise fails through no fault of mistreatment.

Free Sharpening: We offer free sharpening on all Stage Coach Forge knives and axes if you cover the shipping cost. Just email us to request it.

Contact Please let us know if you have any questions about our return policy at ryan@stagecoachforge.com. We're a very small family business and appreciate your understanding and support.